FREQUENTLY ASKED QUESTIONS

For an accurate price, we suggest you take advantage of our free, no obligation, site survey and quotation service. It is easy to book, all you need to do is fill out the contact form and someone will be in touch, alternatively, you can call our free-phone number and we will assist you.

Yes, as long as the colours are the 4 standard colours available, you can mix and match the trellis and panel to fit your preferences. You can also choose a different colour for the rails, posts and ball/flat-caps for a truly unique look.

Generally, we advise the lead time to be between 4-6 weeks.

Yes, we confidently offer a written 25-year warranty on fence materials, and two years on fitting, providing installations are undertaken, and the fence maintained, in accordance with our specifications.

No. ColourFence fencing has not been designed or tested for use in this application. It is highly likely the soil will cause corrosion of the steel.

A regular hose-down will keep the paint finish in good condition. Keep the bottom rail free of dirt and debris to ensure the drainage holes are not blocked and water can run away. The fences should be clear of the ground at all times. Avoid over-spraying pesticides and other garden chemicals on to the fence.

ColourFence garden fencing comes in 4 colours – green, brown, cream and blue.

Standard heights for ColourFence fences are 1.0m, 1.5m and 1.8m and 2.1m. However ColourFence can be readily cut to any specific size on site, although there may be a small additional labour charge.

Yes, but we would strongly advise against this. The paint finish will be markedly inferior to the original and this will also void the fence warranty. Please contact the ColourFence Head office if you require further details.

Our ColourRail garden railings come in 5 colours as standard, these are green, brown, cream, blue and gloss black. We also offer up to 300 RAL colours as a bespoke order.

Available in a loop, loop and spear or all spear finish, non-standard heights and widths can be accommodated for bespoke applications at a small additional charge.

ColourRail is available in a number of standards heights up to 1.5m. Non-standard heights can be accommodated for bespoke ColourRail.

Get in touch with one of our knowledgeable branches today.

Manufactured from 16mm galvanized steel tube, and a sturdy 25x38mm frame. ColourRail is built to last.

You can get two different types of ColourGate, ColourFence gates and ColourRail Gates.

For ColourFence and ColourRail gates, we supply a range of standard widths, from pedestrian to driveway, and in heights up to 2.1m.

Single gates have a 90cm opening, extra wide up to 160cm, and double driveway gates up to 300cm for ColourFence driveway gates and 340cm for ColourRail driveway gates.

Gates can be provided from both Colourfence and ColourRail ranges in standard colours of brown, cream, blue and cream. Additionally, ColourRail gates can also be supplied in gloss black and in up to 300 RAL colours at an additional charge.

For a ColourFence gate, they can be mounted free standing using the appropriate posts, or as an extension of your ColourFence fencing. For your ColourRail gate, they can be mounted free standing using the appropriate posts, or between existing pillars/walls.

ColourFence gates are manufactured from a combination of Colorbond steel and high quality pre galvanised, powder coated square tube. Available in a plain or lattice top finish they are ideal in situations where full privacy screening is required. They compliment any garden environment, with the benefit of being both durable and maintenance free, just like our fencing.

ColourRail gates are manufactured from heavy duty tubular steel and are ideal for situations where full screening is not required. ColourRail gates look equally at home as part of a ColourRail or ColourFence installation, and of course can be supplied as stand-alone products in their own right. All our ColourRail gates are manufactured and powder coated in our own workshops to our exacting standards and lastly, ColourRail gates are an economic and very attractive alternative to more costly wrought or cast iron.

You can order most standard items online. It is also possible to order over the telephone: 0800 644 4113 and by email: sales@colourfence.co.uk

Our website is full of useful hints and tips on how to work out your requirements, but if you would like any advice, please contact our sales team.

When ordering Online, we accept most major Credit/Debit cards using Global Payment secure processing platform. On the telephone, we accept most major Credit/Debit cards and BACS (Computer Bank Transfers). Credit/Debit cards are debited at time of order.

We have application forms available for Trade, Commercial and Local Authorities.

Should you wish to discuss a Trading Account please email our sales team: sales@colourfence.co.uk

Yes, ColourFence uses Global Payments secure processing platform to take payments.

We have local agents all over the country, but most do not hold stock of our products. You can call us on 0800 644 4113 for more information.

All products can be viewed on the website, or you can request a brochure by post and download here.

To apply for a trade account, please email our sales team: sales@colourfence.co.uk. We will aim to process your application within 24-48 hours.

We deliver customer orders by road to mainland UK destinations using artic lorries. For enquiries outside of our standard areas, we will be pleased to provide a quotation to meet your specific requirements.

This depends on the product chosen. We aim to deliver all ColourFence orders within 7-10 days from order confirmation. Due to ColourRail being hand-made, we aim to deliver within 4 weeks from order confirmation.

All deliveries will need to be received and signed for by you or your representative. You can find out more information in our Delivery Policy.

Yes, we can organise you to be put in contact with your local Approved Installer. For more information, please call us on 0800 644 4113.

Click on ‘Get a free quote’ at the top of the site. This will send a notification to your local branch, and they will get in contact with you to arrange a free site survey. On the site survey, the team will confirm all the details, and produce a final quotation.

We do not undertake repairs or maintain other companies’ products but would be happy to provide a quotation to replace old or damaged fences with our own fencing, which has a 25-year guarantee.

We have installation instructions available on most of our products, either by contacting the Sales Office on 0800 644 4113 or you can email a request to info@colourfence.co.uk